Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All orders are different. We ship worldwide as well as inside the United States. We decide the shipping cost based on your zip code.

Which payment methods are accepted in the Online Shop?

We use PayPal a secure online payment processing service. It has been a trusted payments system for over 18 years. We accept Visa, MasterCard, & PayPal as well.

How long will delivery take?

Domestic delivery will take between 3-4 business days from the time it is shipped for most orders. International orders take on an average of 7-10 business days.

How secure is shopping in the Online Shop? Is my data protected?

Our website is SSL Secured. All of your information is secure and will not be sold and/or given to any telemarketing agencies. 100% secure.

What exactly happens after ordering?

Once the order is placed our art department will preview your file to make sure your art is perfect and your Strawberry Note will come out just right. Second your order will be send down to our production team where your order will be prepped and printed. Third your order will be packaged and an email confirmation of your tracking number will be sent to you.

Do I receive an invoice for my order?

Yes, once paid you will recieve two sets of invoices. One from our Online store and one from PayPal giving you a confimration of payment.